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Before
returning any items you must
notify us by e-mail
(one800locksmith@gmail.com ) and
obtain a return goods
authorization number.
Merchandise may be returned
within 15 days from receipt of
order and must be in their
original boxes and properly
packaged to avoid damage in
shipping. The products must be
returned in new, resalable
condition and must include all
packaging materials. Packaging
materials must not be torn or
damaged. All manuals and
warranty registration cards must
be unmarked. Any programming
MUST be reset back to factory
default. Display the RGA #
prominently on the outside of
the box to avoid delays to your
refund. Returns without prior
authorization will be refused.
All returns are subject to
cancellation, transportation,
handling and 20% restocking
charge. All sales are final on
sale items. Any item not
received within 45 business days
will receive full credit to
charge account. Defective
merchandise is subject to
inspection prior to credit being
issued. Access/Electrical
products are subject to factory
inspection prior to credit being
issued. All items are inspected
prior to shipment.
A1-locksmith's liability for
damaged merchandise ceases when
the shipment is accepted by a
common carrier. The consignee
should carefully inspect all
merchandise and if damage or
shortage is evident, the
consignee should refuse
acceptance until an agent of the
carrier indicates on the
delivery receipt the nature and
the extent of the damages or
shortages. All claims for
damages or shortages should be
made directly to the carrier
Upon receipt of the returned
merchandise in good order in
accordance with the above and
within 30 days of original
delivery, we will issue credit
to your charge account. Your
cooperation is sincerely
appreciated. Please contact our
Customer Service Department to
answer any questions you may
have regarding the Return
Policy.
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